Recognizing the problems, eye clinic QAP team have designed a pamphlet to help the patients and facilitate the work flow. Apart from that, we attached also peri-operative advice on the pamphlet as to kill two birds in one stone. This pamphlet is given to all the patients booked for surgery, together with the blood and ECG forms. We had been introduced the pamphlet in March 2010 and we shall see the result in 5-6months time.
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